The unique challenge for NAV Portugal is to ensure the public safety and security of its operations in a strongly regulated environment. As a government agency in the Air Traffic Management industry, NAV Portugal has a special responsibility in securing its facilities and technology against cyber threats.

Strong technical infrastructure and procedures with several security measures help to keep cybercriminals out. However, more than 90% of all successful cyber-attacks occur when an employee clicks on a link in a malicious email or discloses sensitive data. Cybercriminals can use this type of information to swindle data, disrupt services or extort money through ransomware, for example.

NAV Portugal understood the necessity to take measures, promote awareness, and provide training to their employees and thus decrease the risks related to these types of attacks. They were looking for a solution that could increase user awareness of phishing dangers as well as provide instructions and train users on how to spot and report phishing emails. The solution had to offer a high-level security awareness training and fit the many regulations of their industry.